Accepting Applications

Nationally Recognised RPL Pathway

Certificate II in Hospitality

SIT20322

You have built foundational skills through the daily rhythm of hospitality service and customer interaction. We are currently establishing partnerships with Registered Training Organisations to offer a recognition pathway for this qualification. Register your interest today to be notified when we can help you demonstrate your expertise through formal recognition.

Free Skills Review
★★★★★5.0 · Based on 61 reviews across all qualifications

About This Qualification

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Qualification Code

SIT20322

Training Package

SIT — Tourism, Travel and Hospitality Training Package

AQF Level

Certificate II

Total Units

12 (6 core + 6 elective)

Entry Requirements

No

RPL It Status: Available

Important: RPL It Australia is a student support service. All assessment and qualification issuance is conducted by our partner Registered Training Organisations (RTOs). RPL It does not deliver training, conduct assessments, or issue qualifications.

Career Outcomes

According to training.gov.au, this qualification supports the following roles:

RoleResponsibilities
Café AttendantPreparing and serving food and beverages while maintaining high standards of customer service in a café environment.
Bar AttendantPreparing and serving drinks while maintaining bar cleanliness and following responsible service of alcohol guidelines.
Catering AssistantSupporting large-scale food service operations through food preparation, packaging, and equipment maintenance.
PorterAssisting guests with luggage and providing essential information and advice within a hotel or transport setting.

Delivering Registered Training Organisations

All assessment and qualification issuance for this qualification is carried out by one of the following partner RTOs, each of which holds SIT20322 on their scope of registration with ASQA:

Which RTO will deliver my qualification? The delivering RTO will be confirmed during your skills review and prior to enrolment. Your qualification will be issued directly by the delivering RTO and is nationally recognised under the Australian Qualifications Framework.

Fees

Final pricing will be confirmed before enrolment.

You will receive a detailed, personalised quote — including the total fee, payment terms, interest-free payment plan options, and the name of the delivering RTO — before you are asked to enrol or make any payment.

Refund policy:If RPL It is unable to process your application, you will receive a full refund of any fees paid to RPL It. Once your portfolio has been submitted to the RTO for assessment, the RTO's refund policy applies. Details will be provided before enrolment.

Indicative Timeframes

✓ What we control

  • • Guiding you through evidence gathering
  • • Submitting a complete portfolio to the RTO
  • • Following up on your behalf

⏳ What we don't control

  • • The RTO's assessment workload
  • • The assessor's evaluation timeline
  • • The qualification issuance process

Based on our experience, the majority of RPL candidates receive their qualification within 4–6 weeks of their complete evidence portfolio being submitted to the RTO. Individual timeframes vary based on qualification complexity, evidence completeness, and RTO capacity.

Roles & Responsibilities

RPL It AustraliaDelivering RTO
RoleStudent support serviceRegistered Training Organisation
Initial skills review✅
Evidence gathering guidance✅
Formal assessment✅ Qualified assessors
Assessment judgement✅ Made by the RTO
Gap trainingAvailable if required (delivered by RTO)
Qualification issuance✅ Issued by the RTO
Complaints & appealsOwn complaints process✅ RTO process applies to assessments

RPL It Australia Pty Ltd (ABN 55 689 826 917) is not an RTO and does not deliver training, conduct assessments, or issue qualifications.

Ready to get recognised?

Start with a free skills review to see if your experience aligns with this qualification.

Free Skills Review
✓

Receive a free preliminary review of your experience

✓

Dedicated consultant guides you through every step

✓

Nationally recognised qualification issued by our partner RTO

★★★★★

5.0 across all qualifications

Could RPL Be Right for You?

Experience can be evidence.

RPL is the process that helps you demonstrate it.

Recognition of Prior Learning (RPL) is a formal assessment process that evaluates the skills, knowledge, and experience you've gained through your career to determine whether you meet the requirements of a nationally recognised qualification. It isn't a shortcut — it applies the same assessment standards as any other pathway.

RPL typically involves:

📋

A review of your work experience against the qualification requirements

💼

Compilation of an evidence portfolio demonstrating your competency

👤

Assessment by a qualified assessor from a Registered Training Organisation

🎯

If gaps are identified, targeted training to build on your existing expertise

ℹ️ Important Pathway Advice

RPL isn't the right pathway for everyone. If you don't have substantial, relevant, and current industry experience, a traditional study pathway may serve you better.

Our approach:

“We'd rather guide you to the right pathway than enrol you in the wrong one.”

What Kind of Experience Counts?

If RPL becomes available for this qualification, the types of experience and evidence that would typically be relevant include:

📋

Work History & Roles

  • ✓Current resume detailing hospitality experience
  • ✓Position descriptions for service or operational roles
  • ✓Employment contracts or letters of offer
☕

Service & Communication

  • ✓Records of customer feedback or commendations
  • ✓Logs of daily service tasks and shift handovers
  • ✓Evidence of interacting with diverse customer groups
🧼

Operational Skills

  • ✓Photos or videos of food and beverage preparation
  • ✓Completed cleaning schedules and equipment checklists
  • ✓Evidence of processing financial transactions
🛡️

Safety & Compliance

  • ✓Completed workplace health and safety checklists
  • ✓Food safety and hygiene monitoring records
  • ✓Participation records for staff safety briefings
📜

Training & Certifications

  • ✓Responsible Service of Alcohol (RSA) certificate
  • ✓Food handling or hygiene awareness certificates
  • ✓In-house training records for service standards
❓

Not sure if you qualify?

Speak with our team for a free eligibility discussion.

Talk to us

This is general guidance based on training.gov.au. Specific requirements will be confirmed by the delivering RTO's assessor when RPL becomes available.

Frequently Asked Questions

Everything you need to know about this qualification and RPL.

Is this qualification currently available through RPL It?▾
We are currently in the process of establishing partnerships with Registered Training Organisations (RTOs) to offer the Certificate II in Hospitality via RPL. By registering your interest, you will be the first to know when this pathway becomes available.
Why should I register my interest?▾
Registering your interest allows us to gauge demand and accelerate our partnership process. It also ensures you receive early access to a free skills review once the qualification is active on our platform.
Is an RPL qualification the same as one from full-time study?▾
Yes. A qualification achieved through Recognition of Prior Learning is issued by a Registered Training Organisation and carries the same national weight as one earned through traditional classroom study.
What if I have experience but don't have an RSA certificate?▾
The RPL process identifies your existing competencies. If the assessor determines you are missing specific units, such as Responsible Service of Alcohol, we can guide you toward targeted gap training to complete the qualification.
Do I need to be currently employed in hospitality?▾
While current employment is helpful for gathering recent evidence, the RPL process considers your entire work history. We can help you determine if your past experience provides sufficient evidence for assessment.
Is an RPL qualification the same as one obtained through full-time study?▾
Yes. RPL is a legitimate form of assessment within the Australian VET system. The qualification issued is identical to one obtained through any other mode of delivery and is nationally recognised under the Australian Qualifications Framework.
Who assesses my evidence?▾
Your evidence is assessed by a qualified assessor employed or contracted by the delivering Registered Training Organisation (RTO) — not by RPL It. The assessor holds the credentials required under the 2025 Standards for RTOs and has current industry experience.
What if gaps are identified in my skills?▾
If the assessor identifies areas where your evidence does not fully demonstrate competency, the RTO can provide gap training. The RTO will discuss any associated requirements or costs with you if this becomes necessary. Gap training is targeted to the specific areas identified and is designed to help you meet the full requirements of the qualification.
What if I don’t have enough experience for RPL?▾
If the initial skills review indicates that RPL is not suitable for you at this time, we’ll let you know honestly and discuss alternative options. We would rather direct you to the right pathway than enrol you in a process that won’t lead to a successful outcome.
How long does the RPL process take?▾
Based on our experience, the majority of RPL candidates receive their qualification within 4–6 weeks of their complete evidence portfolio being submitted to the RTO. However, this is an average based on past outcomes — not a guarantee. Factors include qualification complexity, evidence completeness, whether gap training is required, and the RTO’s current assessment capacity.
Can I do this from outside Australia?▾
This depends on the specific qualification. Many qualifications are based on Australian codes, standards, and legislation, and some require access to an Australian workplace for assessment. If you are based outside Australia, please contact us to discuss whether RPL is feasible for your circumstances.

Related Qualifications

Other qualifications in the Tourism, Travel and Hospitality Training Package.

Advanced Diploma

Advanced Diploma of Event Management

SIT60222

Advanced Diploma

Advanced Diploma of Hospitality Management

SIT60322

Advanced Diploma

Advanced Diploma of Travel and Tourism Management

SIT60122

Certificate I

Certificate I in Hospitality

SIT10222

Certificate I

Certificate I in Tourism (Australian Indigenous Culture)

SIT10122

Start Your Free Skills Review

Tell us about your background and we'll provide a free preliminary review of your experience against the Certificate II in Hospitality.

✓

Free Skills Review

Receive a professional review of your experience against SIT20322.

✓

Preliminary Review

Receive free guidance on whether RPL could suit your career background.

✓

No Commitments

The skills review is obligation-free and takes less than 2 minutes.

→

Start your free skills review

This qualification is available now. Continue to the free skills review and we'll pre-select SIT20322 so you can move straight into the application.

Start My Free Skills Review

No commitment. We'll provide an honest review of your experience.

Ready to Get Recognised?

Start your free skills review for SIT20322 today.

Free Skills Review